My experience at the JWCC was amazing, and smooth sailing. Before I even arrived at the office, one of their supervisors, Kenia O., assisted me over the phone with great time accommodation for my appointment and ensured I was going to receive the requested treatment that I really wanted. She was compassionate, understanding and extremely communicative. With my approval, she emailed me over their registration forms ahead of time so that my experience at the office was smoother. Everyone to Kenia, to the front desk, to the medical assistant(s), to Dr. Hou herself, and even the sweet gentleman who checked me out at the end of my visit provided outstanding customer service, and communicated amongst each other. They provided information and gave me suggestions regarding just about everything during my visit. This is my first pregnancy so my emotions are everywhere but my boyfriend and I felt such professionalism, and embrace. 10/10 would recommend!